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The Luxury Closet

50% Would buy here again

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Spotlight: What are our customers saying?

F
Franecki
I recently had the pleasure of shopping at The Luxury Closet and I must say, my experience was superb! As a fashion enthusiast, I've shopped around various luxury stores before but The Luxury Close...Read on
V
Van Castaneda
This Co is an unethical fraudulent company. They are international and work on the own rules of "Disclosure". I purchased a purse and thought it was a good deal until I received a COD fre...Read on

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Luxurious & Affordable Shopping Experience

    I recently had the pleasure of shopping at The Luxury Closet and I must say, my experience was superb! As a fashion enthusiast, I've shopped around various luxury stores before but The Luxury Closet is a notch above the rest. One thing that stood out to me was the impressive selection of designer brands available for both men and women. From Gucci to Louis Vuitton, they had it all at incredible discounted prices - up to 90% off retail price! Their pre-loved items were in impeccable condition which made them look almost like new. The customer service team was also extremely helpful throughout my purchase journey. They answered all of my queries promptly and professionally. What's more, their easy-to-use website allowed me to explore different products with ease. It also provided comprehensive information about each item such as its materials, dimensions and condition - this gave me peace of mind when making purchases online. Overall, shopping at The Luxury Closet has been a remarkable experience filled with great deals on luxury items while having exceptional customer service support.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Purse

    This Co is an unethical fraudulent company. They are international and work on the own rules of "Disclosure". I purchased a purse and thought it was a good deal until I received a COD freight notice for $150 just to receive a shipment of a small purse. It was outrageous as I was not aware of this charge during checkout. Ethical business practice should mean disclosing shipping costs or estimates at checkout. When I filed a complaint all they kept saying is they do not know how much shipping fees are, and therefore cannot provide that information during checkout. It's their escape goat for not being honest about the "Total Fees" for the purchase. It's outrageous and unethical and their customer service department continues to preach about providing service when all they did was not solve my problem nor acknowledging their error for not providing freight fees or estimates in their check out. Do not purchase from them or you'll get hit with an outrageous Freight delivery fee at the very last minute That are hundreds of dollars added to your purchase.


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