The Luxury Closet Reviews

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V
Van Castaneda
This Co is an unethical fraudulent company. They are international and work on the own rules of "Disclosure". I purchased a purse and thought it was a good deal until I received a COD fre...Read on

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    This Co is an unethical fraudulent company. They are international and work on the own rules of "Disclosure". I purchased a purse and thought it was a good deal until I received a COD freight notice for $150 just to receive a shipment of a small purse. It was outrageous as I was not aware of this charge during checkout. Ethical business practice should mean disclosing shipping costs or estimates at checkout. When I filed a complaint all they kept saying is they do not know how much shipping fees are, and therefore cannot provide that information during checkout. It's their escape goat for not being honest about the "Total Fees" for the purchase. It's outrageous and unethical and their customer service department continues to preach about providing service when all they did was not solve my problem nor acknowledging their error for not providing freight fees or estimates in their check out. Do not purchase from them or you'll get hit with an outrageous Freight delivery fee at the very last minute That are hundreds of dollars added to your purchase.


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