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Refrigerator
I am extremely disappointed with Croma's service and the quality of their products. I ordered a refrigerator, and three times I received defective products. Despite my repeated complaints, it has been over a month and a half, and Croma has still not resolved the issue.
Their after-sales service has been nothing short of poor, and they have shown no effort to deliver a proper, functioning product. At this point, I am starting to feel that Croma is not the reputable brand it claims to be.
I would strongly advise anyone to think twice before purchasing from Croma, as I have had nothing but frustration and inconvenience. Don’t make the same mistake I did... you might end up going through the same struggles I am facing. AVOID CROMABlue star air cooler.
Pathetic customer service. If you are buying any electronics like phones, charger, watches etc, its fine but if you are going for something ... like an ac or air cooler/ heater or things like that, its gonna be a painstaking job to get it returned or replaced (even if its less then 7 days from the delivery of the product). My aircooler defaulted in mere 3 hours of operation and stopped working. And for the past 6 days i've been trying to get it return and refunded (as its an unreliable product for me now, even with the warranty its a liability), but the croma people keep pressuring me for getting it repaired. When I counter them, they come with same argument that product will be first repaired and if repair is not possible it will be replaced.
Wasn't i clear about my "Return ... Refund request" ?
I used to often shop from offiline croma stores, but after this my perspective has changed. Online is always better.
This is absurd and because of all this, me and my time is suffering. They don't care about you. Even the technicians are not from croma, they are from the product brand, so once you gave them the money and brought defective product home, its your responsibility now. Wish i could give a 0 star.
Please take my advice, you wont realise how pathetic the customer service is, till your product works fine.
About Croma
Have you built or purchased the home of your dreams? Are you thinking of the type of electronics to use in your house? Are you in search of a brand that offers a very reliable electronics at the best prices? If your answer is yes, then read on. Croma is one of the companies that offer different types of electronic products. Should you trust their products for your home? Read reviews of Croma here to see what was left for them by their unbiased customers.
About Croma
Established in 2006, Croma is a retail company that focuses on offering different types of digital gadgets and home electronics. Since the past decade, the company been the leading provider of all types of electronic products in the whole of India and the rest of the world. They also pride in delivering more than 6000 products across 200 brands with more than 100 stores across 40 main cities of India as well as their online store.
Products of Croma
Croma offers a wide range of different types of digital gadgets and home electronics in categories including televisions, home appliances, kitchen appliances, phones & wearables, computer & tablets, audio & videos, cameras, grooming & wellness, gaming, and electronic accessories.
Compliments, complaints, and tips for Croma
Have you patronized Croma in the past? Were you satisfied with the services rendered by their customer support service? Do they have a reliable return policy? Do you have tips that can help the company improve its products and services? Your feedback is very important to future customers.
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Categories Croma
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Seite online seit: 2 December 2021
Letzte aktualisierung: 8 February 2025
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Blue star air cooler.
Pathetic customer service. If you are buying any electronics like phones, charger, watches etc, its fine but if you are going for something ... like an ac or air cooler/ heater ... Read onBy: Suyank