All reviews of Vivek
Review about: Licious
3rd May 2021
At one point in time it used to be the go to place for ordering clean and fresh meat with delivery on point. Over the years it has gone from bad to worse. Everytime you raise a concern, the usual apologies and promise not to repeat this ever again happens. When you speak to the delivery guy expressing your concern about delivery or quality of meat, the simple answer is "we don't understand Hindi" which means that Licious expects me to learn Telugu if I need to order and interact with their staff. Who hires their staff and what is the language criteria. I usually select the cash on delivery which is usually disabled and hence I opt for pay online on delivery. In the name of Covid, they have disabled the pay on delivery option too. How on earth do you explain that logic? Whenever you have not paid, expect the order to reach you in decent time. However, if the payment is already made, the order takes 3 hours to reach for a distance of 1.5 kms from my residence. This review is after multiple such instances. I approved the entry of the licious staff at 4:33PM and the order did not arrive until 6:55PM for an order that was placed on 3:10PM. I called the delivery guy and he was rude and mentioned that he would not be here until 7:00PM he spoke in plain Hindi. I called up customer care and had to wait for 4 minutes and 30 seconds before someone answered and did the usual scripted apologies. I promised I would never ever shop with Licious and this was the end and wanted a refund. He (karthik) tried to sugar talk me into accepting his apology which they never mean. Finally he agreed to cancel the order and issue a refund within 24-48 hours. This discussion has happened around 6:00PM and the delivery boy very "innocently" walks with the package after almost 4 hours of placing the order mentioning he is not aware that the package is cancelled. What technology systems do they use when one hand does not speak to another. When I tell the delivery boy that he was rude and impolite when i spoke to him on the phone, he says he does not understand Hindi...end of my shopping forever with Licious. It is a scam company with no concern whatsoever for customer.
Its a paid review licious service is far far better from any other brand please don't spread fake rumours just for some pennies the licious name itself is a brand now and serves fresh food I always order from them
Abhilasha and Himanshu: do you guys get free chicken for writing bogus fake reviews? I completely agree with Vivek. Bogus company, pathetic quality. Try buying meat from a local shop and see the difference. Licious takes out flesh from ribs and gives you only useless bones. Same meat you buy from local shop, you get good amount of flesh.
Why sir what happened . I also ordered chicken from licious , it was very fresh . I ordered in 12 to 4 slot they delivered at 3.30 pm. And the chicken pieces were very fresh and juicy. When I cooked it it becomes very delicious gravy with very soft
Pieces I will give five star rating to them. And the service is also very gud . Plz do not give negative feedback to compny. I got a very gud response from that company.